Brandon R.

This is a terrible business. Ordered two items almost two years ago now and received no concrete answer beyond "pre-orders take time to manufacture" and "we expect delays." Their compensation was sending one part of the order early and nothing else. No solutions from customer care offered. Emailing them for months to no avail. Thank god I used paypal to pay for this, at least they had the decency of investigating it because the company did not respond to me until the six month leniency was up. This company must be scamming many people by waiting until it's too late to request a refund. Thanks for your help paypal.