Brandon L.

If you watch the same items on eBay as on shopgoodwill you will notice the bids on shopgoodwill are exceeding every bid on eBay. As someone stated they've jacked up shipping prices to ridiculous amounts. They quote an item at 25 lbs for shipping then the actual weight will say 11.3 lbs. Shipping prices even at your local USPS don't cost that much. Someone should also investigate who is making this bids because if they are exceeding eBay bids for broken or as is items then I believe something fishy is going on here and not to mention these are donated items. Goodwill claims to give back to the community but I've never seen their name involved in anything that wasn't their own. The managers or whoever is posting their items online must be making a percentage. There is no customer service, just individual store managers to answer you. I also believe but could be wrong that is was Orange county that started the online site. I'm pretty sure they oversee everything. If you have disputes they could end up getting you suspended.