Brandon D.

Been with home advisor one year. I received leads that were already sent and accepted bye the customer for another company to complete the work. I received these leads more than 36 hours after the customer had already chosen a professional. Their dispute process is a joke. I turned off auto renewal twice through customer service since you cannot find the option anywhere, and I still get charged for the yearly amount. They lie and say they sent out emails that if they did they obviously forgot to hit send or typed my address in wrong cuz I did not receive them. Call them to receive my refund that at this point is now fraudulent activity and they tell me that I have to wait while they go back and see if an employee made proper notes. Absolutely ridiculous. I strongly urge you to not use HomeAdvisor. They will promise you the world and steal from you from the get-go. And the person that signs you up will ghost you after you send your payment. You are left in the Wind with your questions and when you call customer service they are clueless. Please think twice before signing on with these thieves. 714 reviews and they can't even hit two stars. Let that sink in. Many people will not leave a review regardless of their experience. If they did I am sure there would be more than 714 negative reviews and they would still be below where a company should be.