It has been 3 years now since I was gifted my turtle Leo from my grandma for making excellent grades in school. My eastern musk turtle arrived quickly and safely but it is nessesary for you the buyer to take these steps I am about to list, instead of just ordering without a care. Firstly, you need to access where your shipping location is, myturtlestore is based in FL, which is something I for one looked up and would assume you should have too but based on the reviews I guarantee you that the people who ordered were farther than a few states, or more from Florida leading to major shipping issues that could cause the turtles death. Second and lastly, do not skip out on the accessories used to ship the turtles buy all of them! My only con with my turtle story is that they were shipped in what seemed like animal bedding, such as for a rabbit, which I also own. I would 100% recommend my turtle store only if you follow these guidelines, please do not order from here if you are not in the southern side of the United States close to Florida (I'm in GA so no issues). We need to take the time to do research on these investments before we make drastic purchases. Thank you. Here's a photo attached of my turtle Leo.