There is no customer service at all... they snatch your money with lies of when it will ship and then never ship... not even a shipping label... the only way buying from him will be okay is if you can wait 6 months on the order... some of us worked really hard to buy our teens something from jeffree for christmas just to be lied to and then to be told they wont give my money back in time for christmas anyway... like i said there is zero. I said zero customer service and i think that is on purpose so they can get away with lying