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I purchased three pairs of shoes from ASOS. Unfortunately, the quality was subpar and I return two of the pairs within 3 days of receiving the items. Although it showed return in transit on the ASOS website by the day following my return - today it has been almost three months of reaching out regarding the return and I finally receive an email saying that I can have a credit in my account but no refund because it took them longer than 30 days to process the return. I'll handle this with the CC directly at this point but never again will I waste my time or money on this company.
Tip for consumers:
Do not order unless you are positive you won’t need to return the item.
Brandi B.'s review of ASOS earned 8 Very Helpful votes
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For no reason they just blocked my account and my card, trying to contact costumer support, they...
