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Brad S.

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Total Points
80

1 Review by Brad

  • GoKeyless

3/11/22

I am a project manager for a 139 unit rental apartments complex. I initially selected GoKeyless based upon their wide selection of name brand locks and the knowledge of the people I dealt with. Their prices were competitive too.
I later discovered that their technical support group was actually more knowledgeable and effective with technical assistance in controller programming and troubleshooting than the tech people from the manufacturer of the controllers they were selling!
With 139 apartments with z-wave locks plus numerous garage doors and storage unit door locks, they saved us tremendous programming time by pre-programming the locks with their compatible controllers and putting the labels on them to match our apartments for our convenience as they became ready. That's service!
They also have repeatedly helped us with programming issues that we could not resolve, they would "dial" right in and correct the problem PLUS teach us how to do it ourselves.
In particular was Drew Rogers, their tech guy who is an expert at the locks and programming issues, he's patient and rock solid on solving the problems and always reachable. For the size of our project, we've had very few DOA units and at that rate, GoKeyless delivered replacements. Go Keyless is lucky to have him. Our experience was great and we'll certainly use them again.
Brad Smith Sr. *******@keyserconstruction.com.

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