Brad N.

I bought a Kicker 350w Electric Dirt Bike from this "company" and it didn't come with a instruction manual to assemble the handle bars, front wheel, and back wheel suspension. When I called and talked to Sam in parts he told me it is a new bike and Tao Tao hasn't come out with a manual yet. I can't believe a company would distribute a bike without proper instructions to assemble very important components to a bike that is going to be rode by a child. When I tried to make sense of this he got short with me and told me to send the bike back which of course would cost over $100 to send back. Not only is it dangerous to purchase from this company it is also a very poor customer service experience. They just want your money and then bye bye.