I've seen so many bad reviews but my experience has been quite good, i ordered a T8 UVB light fixture from them and it came earlier than scheduled. I opened it up and it was working fine but when I went to turn it off the light started flickering and burst. I emailed them and they responded the next morning and are sending me a new one. On top of that their prices are almost half of Petco or pets-marts I highly recommend them to anybody
Thank you for your recent purchase and positive 5-star review. Our customers are always 100% protected from damage or defective items. We understand delivery can get a bit bumpy on its journey to your home. SImply let us know if you have any problems and we will take care of you with a replacement or a refund. We aim to please and look forward to serving you and your pets well into the future. Have a wonderful day!