Brad K.

Worst company ever! THEY LIE AND ARE NOT THE BEST. We have owned a vacation rental for four years, never withholding a damage deposit. We have a contract all renters must agree to in order to stay in our vacation rental. The client must agree to no smoking on the premisis or in the home. Our client allowed smoking in the home permenantly damaging the curtains and fabrics on the furniture. Costing us thousands and thosands of dollars in damages. We attemtped to retain our $300 damage deposit and Flipkey / Trip Advisor released the $300 damage deposit stating there has to be physical damage to our property. What does Flipkey think smoke damage is if it is not physical damage? Terrible company. I would rate them a 0 if I could. We get 100 times the business from a much better honest company. Do not give Flipkey/Trip Advisor your business.