ASOS' customer service is a disappointment. I have yet to receive my order (purchased in the beginning of April). After no tracking updates at all, no clear answers when I requested updates (was told to look into it myself) and then no product received on my end, I was told it should have been delivered and asked for proof I haven't received my order. I work for a company where customer satisfaction is of utmost importance so to be treated like this. Speaks volumes of what ASOS stands for!