Bonnie O.

So i was reading reviews, and i was about to purchase from 'Sammydress', and i must say their customer service sucks. I was asking Madeline on live chat at Sammydress about the difference between two materials because they had the exact same identical picture on two different links with two different prices - one garment was made from polyester, and one with polyester & Cotton Blends. Apparently this was too much of a difficult question to answer. Here's the conversation. Enjoy:)

You are now chatting with Madeline
Bonnie: Hi what's the difference between, Polyester and Cotton Blends?
Madeline: You can search the difference online
Bonnie: or you can tell me since you stock and manufacture those materials
Bonnie: Helloooooooooo
Bonnie: i'd appreciate a reply!
Bonnie: I hope you like a bad review i will make sure to write your name Madeline, because your customer service sucks, and you just lost a customer!
Madeline: Could you give me the website link (URL) of the product? Thanks
Bonnie: you have on the website a clothing item that is made from Polyester and the other one with Polyester Cotton Blends I just need to know what the difference is if any? Does it make the garment of more quality or is there virtually no difference.
Madeline: You can refer the pictures in our webstie
Bonnie: yeah that's exactly why i'm confused its the same exact picture? Why is that?
Madeline: Yes, it is
Bonnie: i'm sorry, but that doesn't make much sense
Madeline: Sorry, all information is in the product description.
Thank you for chatting with us.
You are not currently connected to an agent.

So Madeline disconnect the conversation as i was typing and absolutely failed at providing adequate help and customer service. This was going to be my next reply: Okay, so tell me the difference then, that's your job you should know your product materials, you stock and supply them.

Anyways, I won't be buying from SammyDress, and that was my first time experience with them, and it really sucked. Hope that is of help to some of you with your purchasing decisions. Good Luck!