Bonnie M.

I ordered an aquamarine bracelet and within 1 day of receiving it a stone fell out. I requested to return the item for credit and their sales contact told me to return it to a UK address... unfortunately I am in the states and after shipping it and insuring it the company refused delivery and I had to pay again to have it returned to me. They should have looked at the order information before giving out a return address. After traveling around for 2+ weeks I got the bracelet back 3 days ago. It was such an expensive ordeal trying to return it I thought I might pay to get it fixed myself. BUT, since getting it back 3 days ago, another stone has fallen out and I haven't even left the house. This is so poorly made, I only want to cut my losses and get credit for it. I have requested a return again with a guaranteed credit but have not heard back from the company. Buyer beware!