They must staff the place with the most useless morons on earth. Firstly due to improper packing on their part a box was damaged by FedEx. With crush injuries to the box.
Inside they opened the packaging on a ceiling fan… so all the screws fell out of the gaping hole in the box.
Now they're trying to blame FedEx for their incompetence. They've ruined over $250 worth of stuff. And told me it's my fault for not paying for extra packing.