Wedding Wire are a bunch of con artists and shysters. We have advertised with them for around 7 years and paid around $2500 a year to be listed on their wedding vendor forum. They have the perfect business model. They fully support all wedding couples. We as a wedding vendor have had clients post completely inaccurate reviews where they are lying about the services they received from us and Wedding Wire fully supports their review no matter what. So if you like to pay a company to encourage your clients to harm your good work then they are your kind of people. Don't waste your money. As bad as Google ad words is, it's a better place to go.
Hello Bob!
We apologize for your experience. We take the reviews that come through our site very seriously, our Policy team is a neutral third party between our reviewers and our wedding professionals. This team audits all review inquiries as a group. Based on these guidelines, the team determines which reviews should be edited, remain on the site(s) as they are, or removed. The outcome of all dispute inquiries are determined by our Policy team based on our Terms of Use
Our Policy team will not determine who is right or who is wrong but rather moderate each situation individually. We maintain a review platform that is unbiased and keeps the integrity of each review.
Our Policy team will accept disputes on the basis of the below reasons:
1. Contains profane, vulgar, racist statement or adult material
2. Contains a last name, date of birth, address (outside of the business)
3. Is for a non-wedding related event
4. Is factually inaccurate (backed by documentation)
5. Written by someone that didn’t conduct business with the vendor.
If you have any questions about your review being removed you can reach out to our reviews team by responding to the email that they sent notifying you about your review being disputed or by emailing reviewinquiry@weddingpro.com