Spirit Halloween sucks I bought a costume and tried to return not even 24 hours later and they tell me I can't return it cause it's after the 23rd or 26th that the cashier should of told me all sales are final they never told me that all they care about it getting your money like you wanna donate to this and that and do you want to round up to the next dollar but never said all sales are final never will I ever go back again and I will tell everyone not to go there do better spirit Halloween
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Thank you for bringing this to our attention! Please reach out to us privately at guestservices@spirithalloween.com with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.