Bobbi B.’s Reviews of Represent & more

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6/8/20

I ordered two shirts from Flamingo's FlimFlam merch. I ordered a shirt for my son and a shirt for myself. They were supposed to ship on May 18th. I received an email saying they were delayed in shipping. My son's shirt arrived within a week or so. It looks awful. It is not white and blue split dye, it is blue and faded blue split dye. I understand that with tie dye and split dye it is a bit difficult to keep colors pure, but by goodness they made Flamingo a correct split dye tee! Half blue and half white! Now for the next complaint: it is June 8th and I have not received my shirt. I can only assume it hasn't even shipped seeing as how I have not received a shipping confirmation. I sent the first email to customer support on June 4th. I promptly received a trouble ticket number and the assurance that I would have a reply in 2 days. It is now June 8 and I have received not one single email from Represent.com... well minus the prompt email with another trouble ticket for the email I just sent. I am done. I would not recommend anyone to take the gamble of either not getting your item, getting a sub par item, or having no issues. It is not worth it.

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Sandra S. – Represent Rep Over a year old

Hi Bobbi, thank you for your review and I am really sorry that your experience is this bad :( Unfortunately, we have a lot of customers inquiries lately and our response time is slower than usual. We are working really hard to get back on track and provide the best customer support possible. But again, I understand it must be really frustrating. I can see that my colleague Archie responded to your email 2 days ago, but please let us know if you have further questions!