Every 6 months that I go to renew my 6 month real estate lease renewal package the website does not allow me. Then after spending an hour on the phone with a supervisor they tell me it can't be done. Then I tell them to look at my history and tell me how it has been done every 6 months then for the past 3 years. They go... oohh, maybe you are right. An hour or so later they figure it out. They waste more time in labor than what they collect from me. So frustrating as my time is worth more than I am paying for this stupid service.
Hi Bob, we’re sorry to hear your situation wasn’t properly addressed in your first communication with LegalZoom. Your comments and experience are truly valuable to us and we appreciate your feedback. We’re really interested in knowing what kind of resolution you’d like to see and are willing to do anything we can to improve your experience with LegalZoom. Please contact help@legalzoom.com. We look forward to hearing how we can make this situation better.