bob b.

I have had difficulty getting in contact with customer service in regards to getting a refund for a return. I understand the replies may be delayed because they're basically acting as a middle man between the customer and the vendor, but that does not excuse their inability to respond in a timely manner. They claim to respond within 24 hours which is not accurate. If you know your size then sometimes you can get really good deals, but if you're unsure of sizing I would avoid ordering things to try on with their so called "free shipping and free returns" advertisement