Hard to believe but I have in writing from CheapOair that I am due a credit of $1192 less $300 handling. When it was issued I told the rep that it seemed like a large credit (since I had already travelled the outbound portion) but he said this is the amount and sent it in writing. I went to use the credit, and CheapOair now says they have made a mistake and won't honor more than $410. Long story short, I don't have anymore strength to deal with them, but just enough strength to ask you not to support them and to purchase tickets from another agency.