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Bl B.

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1 Review by Bl

SearsHomeServices

  • SearsHomeServices

“The worst giant Fail Whale”
4/19/19

Technician did diagnosed the problem on the 17th, and said that defrost heater part needs to be ordered and it will take up to 10 days; I wanted to expedite the process (family is flying in for Easter weekend); good thing that I called, because Sears is claiming that they did not receive anything from the technician and they can not get in touch with the technician.? Sears can not get in touch with their employee? I have been calling for 3 days and keep getting the runaround and transferred to different departments and companies from phone operators in US to India to Pakistan to Philippines and back again and then I get disconnected. Can someone advise what to do? Time logged-in minutes: 367

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