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You can join, but you cant cancel. You need to chat online via messaging on their site with a customer service rep. When you do, ask for an email confirmation. Then go to your bank/ paypal/ etc, and remove your payment info. These guys charged me two years that I didn't use because I "signed up for auto renewal". Otehr companies (like Squarespace for instance) will email you in advance to let you know about an upcoming charge, not Thrive. No way to dispute either. You are better off using other subscription services out there with friendly practices. This company is shady. Also, this company is rated "A+" with BBB, but with 2 star reviews (see screenshot attached). If you read the reviews there they all suffer the same experience.
Tip for consumers:
When cancelling have them email you confirmation and pin/archive the email for future!
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Thrive held onto my credit card info, and billed me for an annual membership which I never...
I did not order for over a year and canceled my subscription well ahead of the auto renew. Of...
Thank you for sharing your feedback, Blair. We understand that you have had some issues while trying to cancel your account. We sincerely apologize for any inconvenience caused. We always strive to offer our members a seamless experience, but we understand your need to cancel. Please know that our Member Services team is available 24/7 via online chat to help you with any issues you may have. We appreciate your support and thank you for giving Thrive Market a try!