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So, I've been trying to reach you for two days...only so long I'll hold on...you are not providing customer service at all and you should rewrite your "bill of rights" for customers...to say..."customer should expect and GET quality/fast service"...and by the way...a customer really doesn't like to hear "old timey" advertisements while holding...and holding...and holding...only to hear the same ole dribble about "we love our customers...just hold on for a little bit more"...shows us you have absolutely no respect for your customer base...
Tip for consumers:
that although they have a toll free number....good luck getting anyone to answer your call...you're going to hold on for days
Products used:
I never got to order anything at all...as I could not set up an account....never had anyone there answer the call from me...and spent two days trying to reach them! so...if this is how this company operates, I cannot imagine the problems I would encounter if I had ordered, and experienced a problem/issue with the merchandise....not getting in touch with a company is very important and they need to re-do their "bill of rights"...to include words ..."expect and GET customer satisfaction with the store's reps"....
Bj P.'s review of The Vermont Country Store earned 3 Very Helpful votes
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