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Ordered a diamond necklace for our son's bride to be for her something new gift for their wedding and was totally let down by JTV! The necklace was guaranteed to be delivered the day before the wedding but when it didn't arrive a call was made to JTV customer service who informed us that the necklace failed to get shipped! We were left with no choice but to rush out to a jewelry store to buy a necklace! Apparently with JTV if you select expedited shipping they will decide whether to oblige or not! Disappointed to say the least and will look else where next time I need a piece of jewelry!
Billy T.'s review of JTV earned 21 Very Helpful votes
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