Bille W.

I purchased a pair of boots that I had to return because there was a nail that pierced through the inner sole and made walking in them impossible. Selected another pair in exchange and could not believe the awful chemical smell that they emitted. Aired them on my balcony for a week before I could bring them in the house. I have worn them but the smell is still very strong. This can't be healthy! I complained to the Customer Service because I wanted to have my money returned for 3 months of membership charges of €40 each because I could not locate the "skip this month" button-- it was very well hidden, but after numerous complaints (I suppose) it is now better seen. I cancelled my membership per their regulations by mail, but they did not honor it. Still in dispute with them. Internet fraud at it's best.