Bill C.

Absolutely delightful. The information was helpful. The questions I was asked were appropriate in every way, including challenging my qualifications -- for example, in regard to the ability to handle feedback. Her English language skills exceed that of most Americans.
In terms of my feeling of relationship with FL.com, she is enormously important... not just a real person to interact with, but a person of high quality by any standard. She sends every right message about the program and your concern for the success of a new participant.