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I ordered from Haynes in the US 2 weeks ago, got my order confirmation a day later, but nothing since. It's been 2 weeks and would at least expect a notification that my order has shipped. I live in Canada and regularly shop US products online, usually get a "your order has shipped " notice within a week. I got an email stating, " when your order clears customs you'll get a tracking number". Very poor, rule 1, always keep the customer informed of their order status!, since they've already PAID. With all the internet fraud going on I expect to be kept informed. I pay enough in shipping charges not to be kept INFORMED,!
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Did not receive full details of my purchase (size) and emailed for confirmation twice but they...
They make it impossible to return items. Their website is misleading and gives you the run-around...
