Bill B.

Bought 2 taps from them, didn't dispatch at first, I called them and was told to wait for a month or 2, which is acceptable, as long as the items are ok (guess what, they are not!). The items arrived with nasty sockets, which had rust, old solder marks and dirt. Called them for a return and refund. They try to fool me that this is normal and pretend to contact the manufacturer and make excuses. After 3,4 calls I gave up (they dont respond to emails btw), and I have to open a disbute via paypal. Paypal forced them to provide return service, but they didnt refund even when returning is done. Paypal finally gave the refund when disbute time ends. Cant imagine how much time is wasted over this nounsense company and no words can express my anger. AVOID at all costs.