I have posted earlier reports on this company and will reiterate - AVOID AT ALL COSTS. I ordred a black laser toner cartridge in April and have still to receive it. I have called them on a weekly basis and its nigh on impossible to get them to fulfill my order. The company is dysfunctional, the customer service a joke, they have no order tracking systems or effective stock control. The owner, by the way, is also a thoroughly nasty and rude man who has open contempt for his customers. Repeat - DO NOT ORDER FROM OFFIKE