They don't refund the money even if the booking is aborted from their site. They keep your money with them and give nonsense excuses of bank policy out of their own fault. I haven't received my refund till now it's Been 15 days I booked my fligh t and booking got aborted. It seems that the money is stuck with then and they are unable to do anything but giving excuses. Worst experience... Don't fool a customer like this. Return my money ASAP