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Bev W.

Contributor Level

Total Points
80

1 Review by Bev

  • Charmiss

7/14/19

Let me start off by saying I don't do negative reviews online because businesses I work with generally try to make their problems right. NOT THE CASE WITH THIS BUSINESS!
I, too, was impressed with what the website offered. I ordered 6 items and only kept 2. Those I kept because they sort of fit. I sent an email asking how to return the items. I waited for days and still no response. I sent a follow-up and the message was it would be more expensive to return than to keep and that they would give me an $18 refund or $20 credit. One of my returns was $20! I sent another message saying I wanted to return. Again, no response so I sent another message. I finally got tired of waiting and since there was a 30-day return policy, I returned it back to the address that sent it via UPS to track. In the meantime, they replied and said that I had to send it via USPS to a different address. Because I didn't do that, they would only refund me 1/2! I will be reporting to the Better Business Bureau. This is the worst customer service and false advertisement of their products. As the previous review stated, the sizes were way off and the items didn't look nearly as nice as the images! DO NOT purchase from this site.

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