Joss A.

I'll get straight to it! Clothing looks really nice online - but when i received it - it was thin, cheap quality. I'm a large & it looked like X or XX L. The shoes are not like the ones i tried in the store (which i had found in a a store and fit nice) - Charmiss' shoes were not fitted by ankle - so badly done. I asked for a refund - they wanted me to keep clothing & they'll give me $20 (i declined) i wanted refund. They said send it back & give them UPS info (delivered to Jimmy in some NJ warehouse) - i did... after several emails they "nicely" said they're working on it - i emailed them again & again... that was 3 months ago. Luckily i have their emails & i called credit card company who in turn issued me a full refund - but not because Charmiss provided it. They're the worse & i hope someone shuts them down!