ORDER #*******
I am so upset with the service I have received from Speakshop (ELLA)
I wish I had read the shocking reviews on the internet before I orderded. First of all my order took 5 week which I did not know about. It must have been in the fine print!
They requested a street address to deliver to but delivered it to a Post office not even near my home! I would never have orderded if I knew it would not be delivered to my door.
When I went to fetch the order with the tracking no RH*******TR, The post office advised after an hour that the parcel is lost!
I e mailed Ella and have had no response! This is shocking as I paid a lot of money for nothing. Should I not receive a refund I will escalate this matter and put it all over social media
I urgently await your response
MRS VERWEIJ