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Beverly S.

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1 Review by Beverly

JustFab

  • JustFab

“I had emailed customer service to change the size but never received a response.”
11/5/22
Verified purchase

I wanted the size changed but did not receive a reply from customer support. Calling is just about impossible unless you want to spend an hour on the phone waiting to talk to a rep. Needless to say, I received my order in the original size I ordered. Hassel to return, so I'm wearing the jeans that are too long from my waist to my thighs if that makes sense.

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Jennifer M. – JustFab Rep

Hello Beverly,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the sizing of your jeans. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

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