I ordered shoes. Suppose to be ortho slip on shoes in size 9. Shoes were to small, terrible workmanship on the inside of both heels resulting in almost a pleating of material. Customer service took forever to respond, wanted pictures and then told me they were the correct size but no mention of the workmanship. Pretty much it was sorry but we are keeping your money but we can offer you 30% off your next purchase... not in this lifetime.