Thumbnail of user bettys61

Betty S.

1
Level 1 Contributor

Contributor Level

Total Points
322

4 Reviews by Betty

  • Covers & All

2/7/22
Verified site experience

This site is very easy to navigate. Simple and clean.

Reason I chose this business:

Price compared to others.

  • GreetingCardUniverse

4/14/20
Verified site experience
  • DirecTV

4/23/18

If I could, I would give DTV zero stars & instead a rotten putrid pork anus! This new GUI is virtually illegible (font size too dinky), unnecessary boxes & gradient black graphics cover 70% of the TV image while trying to navigate a horribly NON-user friendly menu. All this was automatically imposed on us on 4-20-2018. According to DTVs own customer forum, many customers are NOT happy with this new GUI as well, and those are just those who choose to be vocal about it. In scrolling to its origin, this has been an ugly issue since 11-2017. I feel for those who have been stuck with this GARBAGE GUI since then. DTV supposedly says they are working on some improvements... but Im not holding my breath. Ill believe it if and when I see it, but until then Im just biding my time out of this contract, and getting out of DTV Dodge ASAP!

  • Zazzle

12/23/16

I wrote a previous review on Zazzle's inability to deliver my order which was made 1-6-2016 (I needed my order as Christmas gifts). In that review my order had not yet been delivered, and I was given 3 delivery dates that never came to fruition, including a pre-Christmas delivery date. After hearing from the company due to that less than stellar review, they offered to credit my credit card in full and to keep the products when I receive them. I received my products... finally on 1-6-2017 exactly 4 full weeks after I originally placed my order and my credit card was credited for the full amount.
I give them 3 stars for following through with their promise, up from the 1 star originally posted. Needless to say my Christmas gifts were VERY LATE. After those 4 weeks of not knowing when or if my order would ever be fulfilled, I have mixed emotions about their ability to handle the holiday crunch. Customers deserve more transparency and up to date information on any order they place with Zazzle. Just for the record... my previous experiences ordering from Zazzle had always been above and beyond excellent, but for some reason, this past holiday season of 2016, they just fell apart. I can only hope that they will not repeat the issues that befell them this past holiday season. I will give them another chance because I know that they can do better.

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Betty,

I am so sorry to hear about the delay with your tote bags. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Christine

Betty Has Earned 2 Votes

Betty S.'s review of DirecTV earned 2 Very Helpful votes

Betty hasn’t received any thanks yous.

Betty doesn’t have any fans yet.

Betty isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user greggm199
5/2/24

Web site is easy to navigate.

Thumbnail of user nicholasf555
5/2/24

Had an amazing experience with the entire team at covers and all.