Betty F.

Ive used amazon since 2008 & since the takeover by foreign interests, the customer service has fallen off terribly. I purchased a dental kit( bad cavity) & had to wait a month to receive this garbage from India, that turned out to be some old crap they had sitting on their selves. I let them know the product continued to fall apart. They refused to refund my money & amazons a to z guarantee has yet to kick in. My problem isn't so much the kit but the lackluster customer service. Some person named Saima & another named Lipi both dropped the chat on me (basically hung up) when i requested my money back. I want ppl to see who this company is since they appear to be a fake. I appreciate sitejabber for looking out for the consumer when others like amazon fail miserably.