Thumbnail of user bettinag4

Bettina G.

Contributor Level

Total Points
84

1 Review by Bettina

  • TBdress

4/24/18

So after receiving a truly poorly sewn dress, customer service was quick to respond. I sent photos, and they gave me two options, neither of which was a full refund. I was able to recoup $80, which was the best they offered. In exchange they asked for a 4 Star review. Thats not happening. If the full purchase price had been refunded I wouldve done so. My advice would be to read the fine print carefully. Dont purchase the dresses that are made in China or are custom sewn unless you want it to look like a 3rd grader made it. I will, however, say, that Sherri, the customer service person, was pleasant, and Im sure she has to deal with a lot of complaints. Its not her fault, but I wont be shopping here again.

* TBdress attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Bettina Has Earned 4 Votes

Bettina G.'s review of TBdress earned 4 Very Helpful votes

Bettina hasn’t received any thanks yous.

Bettina doesn’t have any fans yet.

Bettina isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user phyllisc459
10/19/23

If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...

Thumbnail of user jonj330
Jon J. reviewed TBdress
7/9/23

Made a order and they reported my order was delivered but would not give the name of the US...