- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
After sending an e-mail to Spectums Customer Service, I received a reply the same day saying a manager would be calling me to set up a time to come to my house and check for issues. I received 2 calls the next day and a Supervisor came out today and spent over 2 hours checking connections inside and out of my house. He replaced some old equipment and so far everything is working.
On Demand stops in the middle of shows and gives a Error Message saying: This show is no longer available". I have made 3 calls concerning this and received 3 different answers... the problem is still happening. This time they said it was because my payment is late. My service is not shut off ---- they are basically slowing it down for payment (?). I tried to leave a "Dis-satisfied" Review and their system WOULD NOT LET ME! I have been a loyal Customer for 30 plus years. Now I am looking for another TV and Internet provider.
Beth W.'s review of spectrum.com earned 7 Very Helpful votes
Beth hasn’t received any thanks yous.
Beth doesn’t have any fans yet.
Beth isn’t following anybody yet.
Empty.
I put our triple play plan on vacation hold about one week into it's monthly cycle plan and...
