Bernie C.

Went to the store on 22nd/Harrison in Tucson Az. Arrived with a friend around 100m. There was no grilled veggies in the showcase as well as meat but the children were standing around. We asked when they will have these items refilled for purchase and we were told 3 minutes. 10 minutes later and having to ask to have the veggies put back on the grill due to not being cooked we had to have our bowls made over. Most of the children working were Ok but once we got to the cashier, she was rude, sarcastic and out of line. After giving that little girl a piece of my mind we ran into the manager, Sara, that clearing was not managing her employees. Sara did not once apologize or make me feel any better about our poor experience at her store. Sara made excuses for her staff and for not having food ready to be sold and was not very respectful of our complaints. Sara needs to have customer service training and needs to be aware of what her employees are doing or not doing. Was very pissed off when we left this store and were treated negatively when we complained. I will end this review with our food was very good after we finally got it but it was not worth the problems and rudeness we had to endure to get it. Will not go back to this store again! Please help Sara be a better manager!