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I bought the first Worldsim card 10 years ago at KLM. 2 years ago I bought two more for my employees for Africa. When I locked into my account recently, I had no access anymore to my 3 WorldSim cards which were loaded with app. 140 EUR. So I wrote to the customer service. The answer was: You can buy other cards... This is how they make business. I am still waiting for an answer of a decider at WorldSim in case of a cost-free solution or paying back my deposit, but I am sure - nothing will happen. Be warned with WorldSim.
Tip for consumers:
Look for a company who has a real and easy customer support. Worldsim is really bad in this case. Or organize a lokal card which is normally much cheaper. Even for internet access.
Products used:
lokal sim cards. In our case MTN.
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