Thumbnail of user bernadettet50

Bernadette T.

Contributor Level

Total Points
80

1 Review by Bernadette

  • MegaMotorMadness

11/16/21

Love the trike once I made my own repairs to it! Customer service was a nightmare- unresponsive. Horrific

Tip for consumers:
The customer service was horrible - The auto start did not work, the seat hatch release did not work - once I got it open I found a broken battery cable that I replaced my self. The responses from the customer service department were unacceptable - I asked to speak with a manager on multiple occasions. They were a little more responsive once I copied Mega Motor parts on an email to the Consumer Protection agency.

Products used:
I kept the scooter because the restocking fee was 25-35% of purchase price - not worth throw bad money after bad.

Service
Value
Shipping
Returns
Quality

Bernadette hasn’t received any votes.

Bernadette hasn’t received any thanks yous.

Bernadette doesn’t have any fans yet.

Bernadette isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tikis2
10/25/22

I bought an atv for my son in august, I paid for 125cc received 119cc, it showed up with...

Thumbnail of user gilb55
4/25/22

Notified them of my issues with the bike and I sent info as requested. No response since. Horrible!