Ben T.’s Reviews of Oneflare & more

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7/4/19

The leads are not real. Just throwing away money, it's a scam. Don't know how they are getting away with it, absolute waste of money

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Thank you

Jenny A. – Oneflare Rep Over a year old

Hi Ben,

I'm sorry to hear you believe our leads aren't real. All leads on Oneflare are posted by customers via the site but I share your frustration with customers who aren't responsive.

To increase your chances of getting in touch with customers, I'd encourage you to quote on 'Verified' leads. This means the customer has gone out of their way to confirm their contact details are correct and will be more likely to respond.

Updating your profile with your trade-specific qualifications, photos of past work, insurances and inviting customers to leave a review for you after you've completed their job, will encourage customers to get in touch more often as well.

All businesses on Oneflare will receive a refund if the customer lets us know they're no longer going ahead with the job. Additionally, if you're a Premium business, you can also request refunds for unresponsive customers so you can use those credits on a different and more responsive customer.

Send us an email at support@oneflare.com if you'd like to discuss this further.