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1 Review by Ben

BikesDirect

BikesDirect

1/17/18

Bike arrived with small damage to the front brake. One quick email to BikesDirect with a few photos and explanation, and a new set of brake levers was shipped to me right away. Larry's quick response with apology and resolution for the problem is the kind of customer service that is lacking today in so many businesses. I will buy from them again!

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