Developed in part with a grant from
the National Science Foundation

Member since January 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 149

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Ben




Bike arrived with small damage to the front brake. One quick email to BikesDirect with a few photos and explanation, and a new set of brake levers was shipped to me right away. Larry's quick response with apology and resolution for the problem is the kind of customer service that is lacking today in so many businesses. I will buy from them again!

Ben Has Earned 1 Vote

Ben S.'s review of BikesDirect earned a Very Helpful vote

Ben hasn’t received any thanks yous.

Ben doesn’t have any fans yet.

Ben isn’t following anybody yet.

Similar Reviewers on Sitejabber


There was a couple of small clips missing on the frame that held the rear brake line to the frame...


I bought a New Fuji SL 3.2 and received my bike in no time. I had a problem with one of the tires...