I purchased a custom-sized linen jacket. I completed 'body' measurements and added a little extra room to be safe.
On arrival, the suit was still too small! - very tight in upper and lower arms, narrow across shoulders and back, tight across stomach. I had not put on any weight between sizing and receiving the jacket.
I contacted StudioSuits to explain my issue and asked for a solution. I explained that my wedding was within 2 months and this needed expediting.
StudioSuits were not helpful - they advised me that they had given extra length in their construction (in addition to may extra sizing already...). They requested pictures of me in the jacket - I sent these showing it was too small. They then requested specific pictures showing the sizing with a tape measure.
This was all taking too long with poor customer service.
I went to a local tailor to search for a solution. Their professional opinion on the suit:
- good quality
- not made well - attachment of arms too low, inner sleeves attached to outer sleeves are constrictive, minimal and uneven additional fabric within lining.
My summary:
- Negative
- Suit made poorly and too small (despite originally providing sizes larger than my measurements)
- Minimal excess fabric to allow alterations
- Poor customer service
- Positive
- Good quality fabric
- Arrived in a timely manner
I will not be returning to StudioSuits for repeat purchase.