Benoit D.

This is a piece of $#*!... And very expensive I paid 10K$ for this printer!
Arrived in tile no problem but it took for ever to set up the printer. I originally bought it for printing 9 cases at a time they even sold me mold for 9 cases. Afer hours spent with the tech on skype, well they say the printer cannot print 9 cases at a time. Let's try with 6... Well this was impossible to get an acceptable result on 6 cases (i'm printing transparent cases, colors are off and white and colors are not aligned...) Especially on the mast cases since the printer is not precise at all.

Ok let's try to print one case at a time... Well... Here again the results are totally off in colors, alignement...

I gave up for a while since i have a business to run. I started my printer again 4 months mater guess what the print head is clogged, no white is coming out. I go over for hours through the manuals to fix the problem. No way they tell me I have to buy a new printhead for 950USD.

Last chance take the printhead out and dip it in hot water to unclogged the nozzles. Ok, I've already spend hours/days to get something out of this printer I can spend one more evening doing that.

Guess what it didn't work.

Even worst, when taking out the printhead and trying to put it back, the adaptator/manifold wher you fixed the printer is all melted and basically the screws are not screwed but glued so I can't put the printer back in place.

They did not accept to:

- Send me a replacement printhead or take the printer back

So I've spent 10K to print 10 cases which is kind of a great deal I assume.

Stay away from this company and their products.