I paid extra shipping because their website said delivery in 1-2 days (and it still does). I ordered on a Wednesday, but the tracking info said delivery would be on Monday of the next week (got here on Tuesday). Started return process on Saturday before arrival and went to local parts store and got part. When part arrived, it the wrong part, so I asked if they would reimburse shipping. They responded that it was Samsung's fault. What? TAKE YOUR BUSINESS ELSEWHERE!