Benny M.

12 years with UPC, 2 years with Virgin media( due to virgin's takeover of UPC) and I have had so many problems in those 2 years compared to 1 with UPC. Virgin media are atrocious. Far to expensive for a very poor service. Spent almost 5 months trying to resolve a technical issue with them and in the end Virgin media just couldn't care less.
There was no desire on there part to resolve this issue and as far as a replacement box, no way was that going to happen. Apparently, ( and I quote) " yes, some of our boxes have a few issues but just unplug everything and wait 2 minutes and it should be fine.

Every few days... REALLY!
So I changed to Sky, what a difference!
Great customer service, everything working perfect and 864 a year cheaper for the same package. What a deal!