Bennett H.

I had crunchy roll for 11 months about half that time i just could not get things to play. It would sit there and spin the orange circle. This also happens on any device cell phone laptop everything. Finally i got sick of it and made a complaint to them and they asked for all this info on me and my system over a week we went back an forth and not a single time did they every actually try to do anything to fix this issues. I know the issue is not on my side of things as i have a $9,000 pc state of the art right now at the time of this review. *******k xtx7900 64 gigs ram all the top end stuff. I'am a streamer on youtube and twitch. Every other streaming company work just fine only crunchy roll just doesn't play half the time. Even Hidive amine streams just fine. Amazon video, peacock, everything works no problem. Back to my complaint after all these back and forths i said you ask me all these questions what have you done to actually look into this and the CS rep says well we are trying to fix your system. I said have you looked into my account and checked to see if crunchy roll is working properly. No it is not us it is your system. I said if it is my system then why is 1000s of people on reddit having the same issue. They said here is a refund for one month and good by. I will never again use a company like this horrible CS do not waste your money stay away from crunchyroll! Screen shot is take at the time of this review it still will not play anything what a joke of a company