Ben M.

Overall, I am happy with the goalie gloves that I ordered for my son. However, I was a bit disappointed in the fact that. I received my "free gift" charging bank separately and advised my complete order had been delivered. I was not advised that there were two separate orders. When I called Shoebacca the customer service reps were very nice and helpful but had no idea where the second package was or if it even shipped and had to open an investigation. Ironically two days later the second package arrived.

Customer service was pleasant and helpful as they could be.